We love to share the opinion of some of our customers:
my swatch x-rated came home today and i just want to let you know i'm happy as hell you got it fixed! you did a great job! when it broke i was very disappointed and never expected it to run again, now it's back on my wrist. awesome! and your service is not even expensive in my opinion... so, thank you very much and keep up the good work!
Help acquiring Circles and Spheres, Agata
I was away from home and came back two days ago to find out how great my new watch is. Thank you once again for arranging everything and for looking into my old watch. This is that kind of customer service experience that should be everywhere :) All the best in the New Year
Repair of Fish Mix strap, Steve
LOVED IT !!!!!
Happy new Hans :-))
You are a legend !!!!
I tried to get my Swatch Automatic repaired in the New York City Swatch store. After being told nothing could be done to repair the watch because they would have to break the plastic cover, I sent it to Holland. I already have my watch back fully functional and lovely, just the way it was when I got it as a gift 20+ years ago. Incredible customer service, perfect repair and outstanding communication! It was well worth sending the watch overseas. I would never take it anywhere else after this. Thank you, Hans and team! I could not be more satisfied and happy. Again, thank you!
Tennis Grid, Neil
I got the strap today from you for the tennis grid watch. I have fitted it with the tool you sent me, thankyou very much. My Partner is very happy with it "its just like it was when i bought it" she says. And sends her thanks for a great service and a restored favorite watch.
Original Gents, Sibylle
meine Uhr ist soeben angekommen und ich bin super happy !!!! Vielen herzlichen Dank - Du bist ein Super-Man!!!! Das hat sich gelohnt, ich freue mich riesig. Du hast die Uhr auch raffiniert verpackt, so denkt niemand, dass darin eine Uhr ist. Nochmals herzlichen Dank, ein schönes Wochenende und viele liebe Gruesse in die Niederlande
Irony Chrono, Tim
I have just received a parcel containing my watch, I just wanted to say what a fantastic job you have done on my swatch Irony, it has made my day! To have it back working I can wear it with pride! Again many thanks for a professional, honest service you provide, well done Swatch Repair!
Battery cover, Cristian
I just received the envelope with the battery cover. Thanks a lot, you provide an excellent service. The reason I asked for your help was simple: the local official Swatch Partner (Chronotime International see: www.chronotime.ro) failed to provide the cover (and they are only 50 km away from my location). I asked them both in writing and on telephone. It is incredible how you manage to solve my problem from over 2000 km away in one week, when they had twice your time to do it and failed. I can say that you do this job with passion, probably this is the reason for your success. Once again, It was nice to do business with you and if there is a customer survey or any other form for "client testimonial" on your site or on other forum, please let me know. I will be more than happy to recommend you.
Thank you so much for this, I really have a sentimental link to this watch and I can now wear it. I really appreciate your work, if you need me to write some short lines describing this great experience let me know !! and I'll be glad to do it.
Irony Chrono, Dave
Just a quick email to let you know that I received my watch this morning and to thank you. Before I found your website I had contacted other watch repairers and they were unwilling to fix it. The watch holds a great deal of sentimental value and I can't tell you how grateful I am to have it working again. You've done a great job.
Two The Burglars, Mike
I really appreciate the brilliant job you've don on both watches. The honest and clear advise you gave was very helpful and refreshing. If Swatch owners Worldwide ever get to learn about 'Swatch Repair', you will be inundated with requests for help.
Square buckle part, Linda
I am seriously impressed by your service so please feel free to use this email as an endorsement in your PR.
I received my watch on Monday. I can't thank you enough for the awesome job you did, I am seriously blown away. It's seriously like a brand new watch. Anyways, you do great things with swatches and I really appreciate it.
Just great, I thought I would never wear my broken Swatch again but it was repaired very quickly and it's now better than ever. Fast service, professional and enthusiastic.
Body And Soul, Nick
Whilst this has not been a straight forward transaction I would like to thank you very much for your professionalism and attention throughout, which has been of the higher standard.
I cannot believe my old X-Rated is totally new again! It seems to look even better than when I originally bought it in 1987. Since I know it can be repaired over and over again I will wear it every day. I just stumbled upon your site by coincidence. I will tell all my friends about you!
Monster Time, Shahreza
Monster watch looks great! You even found the same original green pattern wrist-strap.
My watch arrived! Actually it came last week but I was only able to collect it from the post depot this morning. I am so happy with it!! Still haven't got used to the case being colourless again instead of yellow... Thanks very much for your excellent service!
These are no current affiliates.
General information on our affiliatessWatch Repair are located in the Netherlands. We are aware of the fact that many international dealers are also located in the Netherlands. Think of Squiggly or Kid12. Although we know them you must understand the Netherlands are big enough for us to not be located very close to eachother. sWatch Repair is in no way affiliated to any of these dealers nor to Swatch themselves. Please do not assume we work together.
At this moment we are searching for affiliates. Please contact us about our affiliates program. We are sure we can help eachother.